This policy explains what information we collect through homefix.sa and how it is used. [Draft — to be reviewed before launch.]
When you use our quote or contact forms, we collect the details you provide: name, phone number, neighbourhood, service required, problem description and any photo you attach. Standard technical data (such as device type and pages visited) may be collected through analytics tools.
We use your details only to respond to your request, arrange visits and provide the services you asked for. We do not sell your personal information.
By providing your phone number you agree that we may contact you by phone or WhatsApp regarding your request.
We keep request details only as long as needed for service and record purposes. You may ask us to correct or delete your information by contacting 0532254905 or firstnationalest@gmail.com.
This is a working draft prepared for launch review and should be checked against applicable Saudi data-protection requirements (PDPL) before publication.
We answer 24 hours a day. Call or WhatsApp and describe the problem — photos help us respond faster.
